Microsoft Surface
Microsoft Surface Laptop 5 Ci5 12th 8GB 512GB 13.5 Inch Win11 Home (Platinum)
Pre-order / Call
Rs 329,000
Key Highlights
- 12th Generation Intel Core i5-1235U processor
- 8GB LPDDR5x RAM
- 512GB SSD
- Intel Iris Xe Graphics
- 13.5” Pixel Sense
- Touch Screen,
- Windows 11 Home
- Brand
- Microsoft Surface
- Category
- Laptop
- SKU
- SKU-83521
- Delivery to all major cities across Pakistan (2-5 business days)
- Or pick it up at Techno City Mall, Karachi
Microsoft Surface Laptop 5 Ci5 12th 8GB 512GB 13.5″ Win11 Home (Platinum) Price in Pakistan
| Brands | Microsoft |
|---|---|
| Model | Surface Laptop 5 |
| Processor | Intel Core i5 12th Generation |
| Processor Type | Intel Core i5-1235U |
| Memory | 8GB |
| Storage | 512GB |
| Graphic Card | Intel Iris Xe Graphics |
| Screen Size | 13.5" |
| Resolution | 2256 x 1504 (201 PPI) |
| Finger Print | No |
| Backlit Keyboard | No |
| HDMI | No |
| Audio Port (Out) | Yes |
| Lan | No |
| USB Port | 1 x USB-C® with USB 4.0/Thunderbolt™ 4 |
| WiFi | Yes |
| Bluetooth | Yes |
| Operating System | Windows 11 Home |
| Color | Platinium |
| Weight | 2.80 lbs (1,272 g) |
| Product Name | Microsoft Surface Laptop 5 Ci5 12th 8GB 512GB 13.5 Inch Win11 Home (Platinum) |
| Brand | Microsoft Surface |
| Category | Laptop |
| SKU | SKU-83521 |
| Payment Methods | Cash on Delivery (COD), Direct Bank Transfer, EasyPaisa, JazzCash |
We Deliver All Over Pakistan
Safe, insured logistics partnered with Leopards & TCS Courier & express dispatch.
⚡ Estimated Delivery Timelines
- Cash on Delivery (COD) Parcels: 2 to 4 business days to other cities (COD parcels are not insured)
- Non-COD Parcels (Bank Transfer / Card): Overnight – 2 to 4 business days
- Non-COD Parcels (Detain): 3 to 4 business days
- Expedited Delivery: Within 48 hours for selected priority locations
🛡️ Transit Safety & Pickup
At ZahComputers.pk, we prioritize the safety and security of your packages with tamper-evident packaging and protective bubble wrap.
Store Pickup: Prefer collecting in person? You can visit our store at Techno City Mall, Karachi to pick up directly.
* Please note: Delivery times mentioned above are approximate and may vary depending on destination location, weather, and courier operational factors.
Official Warranty Coverage & Claims
Warranty is applicable to products carrying explicit warranty details.
Warranty Guidelines & Claims Process
- How to Claim: To claim a warranty issue, fill out the Return / Warranty Claim Form on our website or get in touch with our customer service team.
- Distributor & Vendor Processing: Defective or faulty products under warranty are sent to the authorized distributor/vendor for repair, refund, or replacement in accordance with official manufacturer policies.
- Turnaround Time: Equipment replacement or repair is completed once the official service agent confirms the warranty defect. The warranty process typically takes up to 20 working days to conclude.
- Eligibility Criteria: Warranty eligibility is applicable solely to products with warranty information mentioned on the product page. Products sold without warranty information are not covered.
- Rejection Conditions: Warranty claims will be rejected if the product has been physically damaged, burnt, incorrectly installed, opened by unauthorized technicians, or subjected to electrical/liquid abuse.
Refund, Return & Exchange Policy
Fair, customer-first policy backed by dedicated support.
🔄 14-Day Exchange
You can exchange any product purchased from ZahComputers.pk within 14 days of purchase under these conditions:
- Item is faulty, damaged, or defective upon delivery (applicable for non-COD orders).
- Item does not match original website specifications or differs from your order.
📹 Unboxing Video & Disputes
To raise a dispute, please notify us within 3 to 4 days of delivery.
Important: For damaged items, providing a continuous unboxing video as evidence is essential. Email the video to [email protected] within 14 days.
📦 Return Window
If a product received does not match the description on our website, you have 7 working days from the delivery date to claim an exchange or cancellation. To qualify, products must be undamaged, unopened, in original retail condition with all packaging materials and accessories intact.
💳 Refund Timelines
When an order is canceled and refund approved, funds are processed within 3 to 4 working days via the original payment channel.
Credit/Debit Cards: May require 7 to 10 additional working days to reflect in your account depending on Pakistani banking security clearance.
Need help with a return or refund? Contact our dedicated support team:
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